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Frequently Asked Questions
Food Safety and Alcohol Servers Training Certification
While going through this website and its courses, you’ll be experiencing a lot of doubt and questions. This section caters to this particular need of yours. We’ll be answering all your queries and more with intent to make you satisfied and aware.
Course specific queries
  • Where do I have to take the respective courses?
    Each of these courses are delivered on the internet through the method of e-learning. You are supposed to prepare and appear for them online and the course material would be sent to you through post as well.

  • How much time would it take to get prepared for the courses respectively?
    If you study with full concentration, it would take 12 hours approximately to complete the course. In case you are familiar with some topics, it might take less time as well. Whereas if you want to give a lot of time to each topic, studying it thoroughly, it might take a little more than 12 hours. Instead of learning and preparing everything sitting in front of the computer screen, you can download the course material and get it printed, studying it anywhere you feel like.

  • Are extra course materials required?
    No. Everything about the courses and their required study materials are provided online. You do not need to purchase any extra material from outside. Moreover course material would also be sent to you through post.

  • Who do I contact if I have some queries regarding the course content?
    You can E-mail us at You will receive a response within 2 business days.

  • How much time does it take to fully complete the course?
    The time span to get prepared for the exam, appear for it and finally complete the course is 6 months. Your password is only valid the same time period starting from the day it is issued to you. After you successfully complete your exam, we will issue you your certificate and would post it at your postal address. You would receive it within 2 weeks.

  • How do I log in?
    After receiving your registration fee, we would issue you a username and a password. On our site i.e., on the home page, in the’ log in’ box, enter your username and the password.

  • There is some problem in login on the course?
    Kindly recheck your username and the password. See if you have logged on in the correct box. Enter your username and the password exactly in the manner they appear in the information we issued you after registration. Kindly send us an e-mail at or or contact us through phone on +91 9039090391 if you still experience the problems.
Registration related queries
  • How do I register?
    Choose ‘Register Here’ from the top navigation bar. Now you will be able to see the registration page. Fill in the information, pay the course fee and submit the form. We will send you a confirmation notice on the e-mail address and immediately you will receive your password.

  • How am I supposed to pay for the respective courses?
    You can pay for the course through Bank Draft/Money Order/Direct Account Payment or online through Net Banking (NEFT) etc.

  • How long will it take to register?
    It will just take a few minutes.

  • Is having an e-mail address a requirement?
    Yes. E-mail address is an important requirement. It is here where you’ll receive your password which will help you to log on the course. If you do not have an E-mail address, sign up for a free E-mail account at any of the E-mail providers online like Gmail, Rediff, Yahoo etc.

  • Will my registration be confirmed?
    Yes. We will confirm you your registration. Immediately after registration, you will receive a confirmation email.

  • What is the refund policy?
    Sorry, the registration fee for the respective courses is not refundable.
Certification related queries
  • What is Food Safety Training / Alcohol servers Training Certification?
    Certification in the food service industry means that you are qualified enough to handle food/alcoholic drinks safely. You get certified once you complete the required course and appear for its exam online. After which you are issued the course completion certificate.

  • How do I get a food safety certificate?
    You must successfully complete the course and its certification exam. Only then will you be issue your FST / AST certificate.

  • How much does the certification for both the courses cost respectively?
    For the course of Safe Handz, the certification fee is Rs. 10,000/-, for the course of Safe Serve, the certification fee is Rs.10,000/- and the course fee of Food Safety and Hygiene Trainers Training course fee is 15000/-.

If you still experience the problems, you can also contact us through phone on+91 9039090391